--- title: FAQs date: 2026-02-16T13:15:00-06:00 author: Click Rain Inc. canonical_url: "https://www.hockinghillsparklodge.com/faqs" section: Pages --- ![A large building with a red roof sits surrounded by dense, leafy trees in a forested area under a partly cloudy sky, with rolling hills and a water tower in the background.](https://d195onhicqtu0g.cloudfront.net/generalUploads/Property/Aerial-PC-Click-Rain.jpg?mode=crop&pos=center-center&q=98&f=webp&c=d5886bdd&v=e305f2e6447eb53a99f710f1207f793fd3039f8d23195a26f7fe7c40f99dcf54) # FAQs Browse our FAQ page for the answers to common questions from our guests. Not finding what you are looking for or need immediate assistance? Call us at [740-270-6100](tel:7402706100). ## Accommodations & Check-In FAQs ### How many guest rooms and cabins does Hocking Hills have? Hocking Hills Lodge features 81 guest rooms and 40 cabins, with 20% of the cabins being pet-friendly. This provides flexible accommodation options for different group sizes and preferences. ### What are check-in and check-out times? **Lodge Rooms:** Check-in: 4:00 p.m. | Check-out: 11:00 a.m. **Cabins:** Check-in: 4:00 p.m. | Check-out: 10:00 a.m. ### What is the minimum age for reserving a room? The minimum age for reserving and/or checking in to any of our accommodations is 21 years old. A valid government-issued identification is required. ### Are there ADA Compliant rooms at Hocking Hills? Hocking Hills Lodge & Conference Center offers accessible accommodations to our guests. Please call our reservations team at [1-800-282-7275](tel:18002827275) for additional details. - [Accessible Cabins](https://www.hockinghillsparklodge.com/cabins/accessible-cabins) - [Accessible Rooms](https://www.hockinghillsparklodge.com/rooms/accessible-rooms) ## Reservations & Pricing FAQs ### How far in advance can I make lodging reservations? We take reservations up to 18 months in advance of arrival. ### Is a deposit required? We accept Visa, MasterCard, Discover, and American Express. The credit card is charged the deposit amount at the time of booking. ### How do I modify or cancel a reservation? Room and cabin reservations may be modified or canceled up to 3 days (72 hours) prior to your arrival; after that date, the deposit is non-refundable. If you wish to modify or cancel your reservation, please visit our online booking engine or contact our reservations office directly at [1-800-282-7275](tel:18002827275). Please note that if you are eligible for a refund, it may take up to 10 business days to process. ## Fees & Payment FAQs ### What online payment methods are accepted? We accept Visa, MasterCard, Discover, and American Express. ### Are there additional charges? Room rates are based on double occupancy. Each additional adult in a room is $12.00 plus taxes, per person, per night. Children under 17 years of age stay free in the same room with parents or guardians. Pack and Plays are available at no additional charge. ### What taxes and fees are there? Our current tax rate is 7.25% sales tax, a 6% bed tax, and a 3% beautification fee. ### What is the Beautification Fee? In partnership with Ohio Department of Natural Resources, U.S. Hotel and Resort Management, Inc. will assess a three percent beautification fee on all purchases at the lodge. The monies collected are designated to be used for the continual improvement of the overall lodge and cabin accommodations, and recreation amenities only. ## Dining & Activities FAQs ### What dining and catering options are available at Hocking Hills? Hocking Hills Lodge offers inspired on-site catering services, perfect for weddings, corporate events, and special occasions. The scenic property enhances any dining experience with beautiful natural surroundings. ### Do I need reservations for the Rock House Restaurant? Reservations are strongly encouraged, please call [740-270-6100](tel:7402706100) option 2 for lunch and dinner reservations. ### What famous attractions are near Hocking Hills Lodge? The lodge provides easy access to iconic Hocking Hills attractions including Old Man's Cave, Ash Cave, Cedar Falls, and Cantwell Cliffs. These natural wonders are within minutes of the lodge, making it the perfect base for exploring the region. ### What makes Hocking Hills Lodge special for outdoor enthusiasts? Hocking Hills Lodge is located in southeastern Ohio's most scenic region, offering guests direct access to the famous Hocking Hills attractions including waterfalls, caves, and hiking trails that make the area renowned for natural beauty. ## Meetings & Events FAQs ### How much meeting space does Hocking Hills Lodge have? Hocking Hills Lodge offers 2,080 square feet of flexible meeting space with capacity for up to 160 guests, making it perfect for intimate corporate retreats and smaller group events in a scenic setting. ### Is meeting / wedding space available? Group gatherings of any kind are a natural choice! Our conference center accommodates small personal gatherings to full-scale conferences, collaborating with today's multi-media needs. Hocking Hills also offers a unique setting for weddings and other special occasions. Our staff is experienced and available to assist you with planning an extraordinary day. For additional information, visit our [Groups](https://www.hockinghillsparklodge.com/groups) & [Weddings](https://www.hockinghillsparklodge.com/weddings) pages. ### Is Hocking Hills Lodge good for family reunions? Yes, with 40 cabins, 81 guest rooms, and scenic outdoor spaces, Hocking Hills Lodge is excellent for family reunions. The natural beauty of the area provides activities for all ages, from hiking to photography. ## Pet & Special Policies FAQs ### What is the pet policy? Hocking Hills Lodge & Conference Center has a select number of cabins designated as "pet friendly." Pet-friendly cabins can be booked online. Pets are not permitted in any lodge rooms or cabin not designated as "pet friendly." However, all certified service animals are permitted in accordance with the Americans with Disabilities Act of 1991. ### What is the smoking policy? Please note that our lodges and cabins, in accordance with state law, provide a smoke-free environment for all guests. We ask that this non-smoking policy be observed inside all guest rooms, cabins and public areas, including restaurants. Smoking is only permitted 30 feet away from any building. Smoking is prohibited on all room and cabin decks, patios, balconies, and porches. ## Location & General Information FAQs ### How far is Hocking Hills Lodge from Columbus? Hocking Hills Lodge is located 1 hour from Columbus, making it an accessible weekend getaway destination for central Ohio families and corporate groups seeking outdoor adventure. ### What address should I use if I need to ship a package? Hocking Hills Lodge & Conference Center c/o \[Guest Name\] 20020 State Route 664 South PO Box 758 Logan, OH 43138 ### Do you offer wireless internet access? Yes, we do offer high-speed wireless Internet in the cabins and lodge rooms. ### Is there cell phone service? Cell phone service is available for most providers; however, we can't guarantee the signal strength. ### Are Electric Vehicle Charging Stations Available? Yes! We have 4 EV Charging stations located in the lodge parking lot. Please download ChargePoint to reserve a spot. ## Hocking Hills Lodge & State Park FAQs ### When did Hocking Hills Lodge open? Hocking Hills Lodge is the newest property in the Ohio state park system, opening on October 8, 2022. This makes it the most modern facility with updated amenities and contemporary design. ### Is Hocking Hills State Park and Hocking Hills Lodge open year-round? Hocking Hills Lodge & Conference Center is open year-round, including cabin rentals. The state park is open year round, but trails may occasionally close due to inclement weather. Check the [state park website](https://ohiodnr.gov/go-and-do/plan-a-visit/find-a-property/hocking-hills-state-park) for alerts before venturing out. ### Is there a fee to enter the park? There are no park entrance fees at Hocking Hills Lodge & Conference Center.